1. Introduction
  2. Graphics vs. Speed
  3. Browser Compatibility
  4. User Enviroment Issues
  5. Content
  6. Readability
  7. Navigation

1. Introduction

The following is a list of issues that must be considered when creating web pages. Although this list is not all inclusive, it points out some aspects of web site design that are better dealt with in the planning stage rather than the eleventh hour.

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2. Graphics vs. Speed

The formula is simple: large graphics files equal long download times. You'll have to decide at what point the importance of "making an impression" is outweighed by the need to give visitors what they want, and give it to them quickly. Typically, what visitors want is information, not pretty pictures. Web site graphics should be limited to those elements that serve an important purpose. For example, your logo helps establish your company's identity, and navigation icons help the visitor find information and negotiate your site.

Use interlaced gifs; Interlaced gifs are the most popular perceived time saver. At best they don't load any faster than conventional gifs, but because the user gets to watch the image develop it seems faster. Below a certain file size there really isn't any gain to using interlaced gifs. If the image is small enough and simple enough, say an icon, it loads so quickly that interlacing hurts more than it helps.

Specify image sizes; Specifying the image size in pixels should be required by law. If you use something like < SRC="image.gif" HEIGHT=50 WIDTH=150 ALT="Tell the reader something in the alt in case they have graphics turned off"> the browser will know how much screen real-estate to allot the gif. When the height and width directives are absent, the browser must wait for the gif to download before it can place the elements that follow it. The most visible result of specifying the size of all your gifs is that the scroll bar on the side of the page appears as soon as the text is downloaded (as opposed to waiting for the gifs). This allows the user to start scrolling much more quickly than they could otherwise.

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3. Browser Compatibility

For a generation of computer users who were raised on WYSIWYG word processors, it's often difficult to grasp the concept of browser compatibility. On the World Wide Web, what you get using Netscape Navigator, may be different than what your neighbor gets with Microsoft Internet Explorer, which is different than what your customer gets using the browser that he got from AOL last year.

There are two ways in which browser compatibility may become an issue for your company:

  1. Your site is deliberately designed to take advantage of "browser specific" features that not all browsers will recognize or render properly.
  2. Your site looks good in the browser that you and your designer use, but lousy on another browser, simply because of the way each one interprets HTML tags.

Decisions involving the first case require that you know approximately what percentage of your site's visitors will experience the desired effect, and what the rest of your visitors will experience; and decide whether the desired effect is worth alienating a portion of your target audience.

In the second case, accidental incompatibility can be avoided by viewing your site with different browsers and, if necessary, modifying your site to look as good as possible when viewed with the browsers that you've decided to support.

While Netscape Navigator and Microsoft Internet Explorer dominate the browser market, it's not as simple as designing sites for the two most popular browsers. Several versions of both browsers are currently being used. Older versions of each have limited capabilities. Even widely used features such as tables are not supported by all versions of the "major" browsers.

One way to ensure that your site looks as good as possible is to make sure that you use valid HTML code. Both Navigator and Internet Explorer tend to be forgiving when a site's HTML code is invalid or contains errors. Each browser may attempt to determine what the designer wants it to display, rather than what the code tells it to display. Thus, "broken" HTML may appear perfectly fine on your browser, while other browsers display a page that has very obvious problems. Fortunately, several validation services are available on the Web. A validator will tell you whether a web page conforms to a particular set of rules known as a Document Type Definition (DTD). The DTD that you choose will depend upon how inclusive you want to be with regard to browsers.

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4. User Environment Issues

Another factor in how a visitor sees your site is the system they're using: Operating system, screen size, display resolution, and color palette all affect the way your site looks, often dramatically.

For example, a page with a large graphic image may look great on a high resolution screen, but require viewers with low resolution screens to scroll horizontally to view the entire page. Horizontal scrolling is not something that most web surfers enjoy.

If you're publishing a personal web site, you may not care that 20% (or more) of your visitors are annoyed by your page design. If you're marketing your business on the web, you probably will care. It may be best to design for maximum exposure, and leave maximum impact to the hobbyists and glitter freaks.

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5. Content

Web page design often revolves around style at the expense of substance. For a small business web site, however, the substance, or content of a site will have a far greater impact than any other aspect of "design".

  1. Decisions about a site's content should be made in the context of your company's Web marketing strategy, which should be an integral part of your overall marketing plan.
  2. Your web site can be designed to be more search engine friendly.
  3. While it may be tempting to use existing marketing materials to create your web site, the writing style that was perfect for a brochure may be too heavy handed for the Web. You may want to make the text of your site more conversational and informative than that of a typical advertisement.
  4. Treat your site like a vegetable stand; keep the contents fresh and appealing.


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6. Readability

The mere fact that your web site appears on a computer screen makes it more difficult to read than a magazine or brochure. It is, therefore, important to optimize the viewing experience by making the text as readable as possible.

Dark text on a light colored background is your safest bet. Backgrounds with patterns or texture are risky. Remember that all eyes are not created equal. What looks fine to you may be almost painful for another reader.

Perhaps the greatest assault on web site readability is animation. Animated images exist to draw attention to themselves. If your visitor's attention is being drawn away from your site's content, what purpose is being served?

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7. Navigation

The more information that your site contains, the more important it is to provide an understandable navigation scheme. In most cases, "understandable" means "consistent". Visitors will quickly learn how to navigate throughout your site, provided that the structure of your pages gives them a common "look and feel" and that links and icons are in a similar location on every page.

Consistency throughout the site also speeds the loading of pages. If most of your pages use the same background and icons, the visitor's browser will have an easier time presenting each new page.

Your site may use a pyramid-like structure, where links take the visitor "deeper" into a site to to find more detailed information on each subsequent layer; or a flat structure, where every page is only a "click" or two away from every other page. Each type of structure has its advantages, and can be effective if it is well done and appropriate for the material.


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